Office Administrator
Company: Kailee P. Inc
Location: Chino
Posted on: April 3, 2021
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Job Description:
We are looking for an individual with core duties and
responsibilities of an Administrative Assistant and Customer
Service to join our growing team. This role revolves around
supporting management in different departments such as customer
service and shipping. Job duties can vary widely, not just from job
to job, but from day to day at the same job. Our ideal candidate is
someone who is motivated, self starter and a fast learner who is
able to MULTI TASK. On any given day, they may perform a variety of
tasks, such as: --- Prepare sales reports and communications, such
as memos, emails, invoices, reports and other correspondence.---
Manage and update inventory system on excel and database (Wasp,
Etsy & Shopify).--- Customer service: communication with customers
through various channels (ie. telephone or email).--- Assist in
product photography and editing to be listed on online selling
platform.--- Manage and update product listing to include photos,
SKU, inventory and relevant keywords for search engine
optimization.--- Assist shipping department with packing orders.---
Processing orders, refunds and exchanges for customers via
telephone or online.--- Assist management in keeping files such as
stocks, invoices or any paperworks organized.--- Providing
feedbacks on the efficiency of customer service process.
QUALIFICATIONS: --- Decision-making: Administrative Assistants have
to make independent decisions on a daily basis, addressing the best
way to handle specific tasks.--- Communications and collaboration:
Must be able to collaborate with other administrators and support
personnel, management and customers on a regular basis.---
Organizational skills: MUST know how to keep yourself and others
organized and how to determine which tasks are the most important
in a given list.--- Writing: MUST be proficient in spelling,
punctuation and sentence structure.--- Microsoft Office: Efficient
in Excel and Word--- Problem solving: Able to handle requests or
issues with customers' requests or complaints with professional
manner.--- Photography and photo editing is a plus.
Keywords: Kailee P. Inc, Chino , Office Administrator, Administration, Clerical , Chino, California
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