Sr. Manager, Assistant General Manager

Company: Premium Retail Services
Location: Chino
Posted on: February 25, 2021

Job Description:

Loading Please Wait chino, CA Date Updated: February 16, 2021 Job Level: Management Job Type: Full-Time/Regular Years of Experience: 2 - 5 Years Travel: Not Specified Level of Education: BA/BS Job Tracking ID: 85329-315308 Invite a friend
Carter's, OshKosh, and Skip Hop stores are conducting interviews virtually and in-person. Interviews may take place via video and candidates will be notified of this when scheduling interviews. Job Description Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com , www.oshkosh.com , and www.cartersoshkosh.ca . The Company's Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com . As the Carters distribution network continues to thrive on the west coast, we are looking for a solutions-oriented, relationship-driven Sr. Manager, Assistant General Manager to join our leadership team in Chino, CA. The Sr. Manager, Assistant General Manager will serve as a key onsite leader and liaison between the Carters supply chain organization and our 3PL partners to manage the day-to-day operations and ensure all key distribution goals and initiatives are met with best-in-class service to our customers. The ideal candidate is an experienced distribution leader with a proven ability to drive process improvements, reduce costs, improve speed-to-market, and enhance the customer experience. They will work to become a subject matter expert on customer expectations and will drive results through clear, proactive communication and strong relationship-building. Manage/coordinate all DC operations.

• Coordinate the flow of work across all channels of business by collaborating with the Operations and Support leadership to maximize efficiency, service levels and accuracy.
• Properly utilize resources, equipment, technology and facility for all distribution operations (inbound, inventory control, quality control and outbound functions).
• Understand and achieve all functional area performance metrics (service, cost, quality and accuracy) for all channels of business.
• Know and achieve productivity targets while maintaining high levels of safety, quality, accuracy, service and morale.--
• Understand and own the daily workload/workflow for your specific functional area and shift (inbound, outbound and returns) and make sound business adjustments to ensure your functional area is operating at most efficient model.
• Model and promote teamwork across all functional areas and with all shift departments and functions.
• Understand and constantly use continuous improvement methodology to increase, quality, accuracy service and safety while increasing productivity.
• Develop and enforce standard operating procedures and daily work guidelines and processes that optimize operation.
• Ensure the day-to-day operations of your functional area run smoothly and efficiently (meeting/exceeding all performance metrics while displaying top leadership behaviors).
• Leads projects
• Leads data collection, analysis and visualization
• Conduct monthly and quarterly performance reviews on DC operations (addressing metrics and DC performance).
• Effectively collaborate and communicate with internal business partners (customer service, planning, quality, business units, etc.).
• Direct report will include carters associates assigned to the facility
• Actively own safety (incidents, near misses, accidents, awareness, etc.) through full participation in all safety related matters (meetings, supporting initiatives, investigations, etc.).
• Work closely with peers and support staff to develop goals and objectives that align with shift/facility/corporate goals and objectives. Experience and Skills
  • Bachelors degree in a related field, preferred.
  • 2-5 years of logistics experience with a preference of 1-3 years in the apparel distribution functional area. Experience with Wholesale and Retail distribution preferred.
  • Demonstrated working knowledge of inbound and outbound transportation processes and carrier relationships
  • Experience working with planning and customer service functions
  • Strong customer compliance experience
  • Experience working within a sophisticated Information Technology (IT) structure
  • Experience working a high volume, fast-paced Supply Chain environment
  • Strong analytical and leadership skills required
  • Bilingual (English and Spanish) preferred
  • Solid understanding and knowledge of the latest distribution center technologies (Manhattan warehouse management systems (WMS), radio-frequency scanners, warehouse control systems (WCS), conveyors, etc.).
  • Solid working knowledge of all Microsoft Office applications.
  • Effective communication skills both written and verbal.
  • Strong organization skills with the ability to prioritize competing demands.
  • Proven ability in making sound business decisions (focus on the decision-making process).
  • Proven leadership ability (focus on being proactive, leading/driving change, repeatedly achieving given goals, motivating people, coaching/developing people and being a good follower - disagree and commit).
  • Strong customer-focus (demonstrated success in identifying, understanding, aligning, delivering and following-up with internal and external customers).
  • Demonstrated success working within a matrix organization and team environment while meeting/exceeding expectations.
  • Ability to work a flexible schedule and evening or weekend shifts.
  • Demonstrated success with multi-tasking and the ability to adapt to ever-changing environment while maintaining clear focus on all priorities. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
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