Warehouse Operations Manager (3PL)
Company: Petal & Pup
Posted on: April 3, 2021
Chino, CA / Petal & Pup US - Operations / Full Time Founded in
Australia in 2014, Petal & Pup is a lifestyle ecommerce business
with an emphasis on creating the best possible customer experience.
We were obsessed with how our 'shop front' looks and are committed
to ensuring our customers have a wide selection of all the latest
and greatest styles to choose from.
Today, we operate our headquarters office and global distribution
center in Brisbane, Queensland, Australia, and our US expansion
office in West Hollywood, CA. As part of our global expansion, we
are looking for top performers and ecommerce experts to join our
team! Come help us grow the Petal & Pup brand around the world! We
only want the best and believe in maintaining a strong company
culture and staying true to our values, including:
> We're all about style.
> We're mindful.
> We're egalitarians.
> We love our customers.
> What would Tiff do? (BTW, Tiff is our Founder & Creative
If this sounds like the type of opportunity and company that you
would love to work with, what are you waiting for? We can't wait to
The Warehouse Operations Manager is responsible collaborating with
our 3rd-Party Logistics provided on the buildout and overall
performance of our US warehouse. Additionally, the Warehouse
Operations Manager will provide organizational leadership to meet
and optimize established levels of business performance,
objectives, service, productivity, quality, and costs. The
Warehouse Operations Manager will work with teams at our Australian
HQ and fulfillment center to harmonize practices, leverage best
practices, and continuously improve the shipping/fulfillment
experience for our customers. The Warehouse Operations Manager must
be adept at building relationships, managing through influence, and
creating a shared sense of purpose with our 3PL provider.
What You'll Be Responsible For:
- Day-to-day management of 3PL partnership and warehouse
performance across inbound, outbound, and returns.
- Set performance standards and analyze data to ensure a
high-quality customer experience, efficient operations, and
- Own fulfillment and freight strategies to optimize customer
experience and costs.
- Establish and evolve standard operating procedures and
implement continuous improvements.
- Plan and forecast unit volumes, materials inventory, and
- Audit and reconcile 3PL and Freight invoices for accuracy and
- Maintain exceptional working relationships with both AU
counterparts & 3PL provider.
What You'll Need for the Role:
- Three-plus (3+) years of warehouse operations supervisory
experience with a track-record of high performance.
- Six (6) to Eight (8) years of general ecommerce warehouse
experience on the floor in
- Prior experience in an ecommerce (direct to consumer)
- Prior experience managing a 3PL relationship (highly
- Prior experience working with a WMS (i.e., Whiplash, HighJump,
Manhattan, PeopleVox) preferred.
- Advanced analytic & MS Excel skills.
We offer a package that can only be described as best in class
within the ecommerce space today!
-- Amazing Employee Discount Program (50%)
-- Breakfast & Snacks Daily + All the Coffee, Tea, Water, & Soda
You Can Drink
-- Company Sponsored Medical (HMO & PPO Options), Dental, & Vision
-- Company Paid Life, Short Term Disability, Long Term Disability,
& Employee Assistance Plans
-- 401(k) Program (100% Match Up to 5% of Pay)
-- Individual & Team Based Leadership Development Programs
-- Positive Company Culture that Celebrates both Personal & Company
-- 15 Vacation Days + 5 Sick Days + 10 Holidays
Aside from the amazing array of tangible benefits and perks, Petal
& Pup offers you the chance to make a daily impact on a global
business. You have the opportunity to pursue your passion and plan
your own future as part of our team! What are you waiting for?
#Petal&Pup #Petal&PupCareers #ExcelerateBrands
Petal & Pup USA, Inc., is an Equal Opportunity Employer (EOE).
We're committed to a diverse and inclusive workplace and encourage
applicants from all walks of life. Come join us, different makes us
If you need assistance or accommodation during the hiring process
due to a disability, please contact us at HR@execeleratebrands.com
. P lease note that we do not respond to application inquiries or
resume submissions via this email address.
Principals Only - No Agencies Please. PM19 PI132093005
Keywords: Petal & Pup, Chino , Warehouse Operations Manager (3PL), Executive , Chino, California
Didn't find what you're looking for? Search again!