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Customer Service Representative

Company: Stratumhr
Location: Chino
Posted on: September 19, 2022

Job Description:

_ Stratum HR is looking for a CSR in the City of Chino & Montclair _ _ MUST HAVE EXPEREINCE IN THIS FEILD _ _As a Customer Service Representative, you will have the opportunity to make a positive impact in our success by promptly resolving customer inquiries through various channels. _ _Bring A Customer Comes First Mentality Every Day!_ _Responding promptly to a high volume of customer inquiries._ _Interact with customers via inbound calls, outbound calls, emails, and other communication platforms._ _Knowing our products inside and out so that you can answer questions._ _Processing orders and requests._ _Communicating and coordinating with colleagues and escalating matters as necessary._ _What You'll Bring to the Company: _ _A true passion for customers and delivering the best possible service._ _Positive energy and ability to work in a team environment._ _Experience in a contact center or customer-focused environment._ _Excellent interpersonal skills, oral and written communication skills._ _A high sense of urgency and multitasking skills._ _Ability to adapt to ever changing customer demands._ _Must bring proven ability to maintain confidentiality and secure sensitive information._ _Proficient MS Office skills and CRM experience._ _Must be detail oriented with high degree of accuracy._ _Proficient typing and computer navigation skills._ _High school diploma or equivalent._ _Fluent in Spanish and/or French (Written & Spoken) is highly desirable._ _Experience with Live Chat is preferred._ _Growth Mindset is also preferred._ _We are passionate about empowering our employees to be extraordinary - and they continue to come through. So, if this sounds like you, then welcome home!_ _Weekly Pay_ _8AM Start time_ _$16-$20 DOE_ _If you have the Skills and Experience please call Yasmin at to apply : ) _ Job Type: Full-timePay: $16.00 - $20.00 per hourSchedule: 8 hour shift Monday to FridayAbility to commute/relocate: Chino, CA 91710: Reliably commute or planning to relocate before starting work (Preferred)Experience: Customer service: 2 years (Preferred)Language: Spanish (Preferred)Work Location: One location

Keywords: Stratumhr, Chino , Customer Service Representative, Hospitality & Tourism , Chino, California

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