Customer Service Representative

Company: AppleOne
Location: Chino
Posted on: March 18, 2023

Job Description:

Customer Service Representative
Position Responsibilities
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email, and chat.
Solve customer problems and find the best possible solutions.
Help customers navigate Uline's website and place orders on line.
Provide knowledgeable answers to questions about products, pricing and availability.
Respond to shipping inquiries and answer order status questions.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
High school diploma or equivalent with 2+ years of relevant experience.
Bilingual (English / Spanish) - 100% fluent in both verbal and written forms.
Desire to provide the best possible experience for our customers.
Thrive in a fast-paced environment with coaching support.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Keywords: AppleOne, Chino , Customer Service Representative, Hospitality & Tourism , Chino, California