IT Support Technician
Company: Shin Yen Retail Property Management
Location: Chino
Posted on: November 26, 2025
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Job Description:
Job Description IT Support Technician – Part-Time - Job
Description About Us: Shin Yen Retail Property Management is a
premier commercial real estate company with a diverse portfolio of
shopping centers and retail properties. We are committed to
excellence in property management, investment, and client service.
As part of our continued growth, we are seeking a proactive and
skilled IT Support technician to join our team. This role ensures
the smooth operation of office technology and IT systems,
supporting both operational efficiency and employee productivity.
Position Overview: The Part-Time IT Support technician will provide
technical support across our office environment, maintain IT
infrastructure, and assist in implementing technology solutions.
This role requires strong technical knowledge, excellent
problem-solving skills, and the ability to manage IT needs for a
growing commercial real estate office in a professional and timely
manner. Key Responsibilities: Technical Support & Troubleshooting
Provide day-to-day IT support to employees for hardware, software,
and network issues, both on-site and remotely. Install, configure,
and maintain computers, printers, phones, and other office
technology. Troubleshoot and resolve issues with operating systems,
applications, peripherals, and connectivity. Assist employees in
using office software, collaboration tools, and other IT systems.
Network & Systems Maintenance Monitor and maintain local area
networks (LAN), Wi-Fi, and VPN connections. Assist in server and
cloud system maintenance, including backups and security updates.
Ensure proper configuration and security of devices, user accounts,
and software. IT Administration & Documentation Maintain accurate
IT inventories and records of equipment, software licenses, and
configurations. Track support requests, resolutions, and recurring
technical issues. Prepare IT reports and recommendations for
management on technology improvements and upgrades. Cybersecurity &
Compliance Implement and monitor IT security best practices,
including antivirus, firewall, and access controls. Assist in
ensuring compliance with data protection policies and regulatory
requirements. Support secure handling of sensitive company and
tenant information. Project & Vendor Support Assist in
technology-related projects, such as system upgrades or new
software rollouts. Coordinate with third-party vendors and service
providers for IT support and maintenance. Recommend and help
implement technology solutions to improve office efficiency.
Qualifications: Associate’s or Bachelor’s degree in Information
Technology, Computer Science, or related field preferred. 2 years
of IT support or help desk experience in an office environment.
Proficiency in Windows and/or Mac operating systems, Microsoft
Office Suite, and common business software. Basic knowledge of
networking, servers, and cybersecurity practices. Excellent
organizational and problem-solving skills, with attention to
detail. Strong verbal and written communication skills, capable of
assisting non-technical staff. Ability to work independently and
collaboratively in a team environment. Preferred Qualifications: IT
certifications such as CompTIA A, Network, Microsoft, or Cisco.
Experience supporting offices with 20 employees or managing
small-scale IT infrastructure. Job Type: Part-time Pay:
$22.00-$24.00 per hour Schedule: Monday to Friday No weekends Work
Location: In person
Keywords: Shin Yen Retail Property Management, Chino , IT Support Technician, IT / Software / Systems , Chino, California
