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General Manager II (697)

Company: NFI Industries
Location: Chino
Posted on: September 12, 2020

Job Description:

The General Manager II is responsible for a 24/7 complex operation and financial performance by providing direction and leadership to exempt and non-exempt associates at this facility. This position is responsible for developing and leading a team that will manage the employee performance, inventory, vendor, carrier, and customer relationships. This role is ultimately responsible for ensuring that orders are selected accurately and packed/shipped without damage for timely delivery. This position reports to the Director of Warehouse Operations.

Operations Management

Ensures operational procedures for executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy in place.

Develops and manages a comprehensive strategy for the facility by shaping requirements, assessing deliverables and utilizing resources to help eliminate process problems.

Plans long-term labor needs based on sales, forecasts and historical data

Conducts analysis of workload compared to labor hours and equipment.

Manages between 1-3 customers in the warehouse, typically Tier one customers and e-fulfillment customers.

Typically manages 500,000 -1,000,000 + square feet of facilities and approximately 100 or more employees during non-peak times.

Collaborates with teams from other facilities to share knowledge, problem solve

Responsible for facility P&L and budget preparation.

Audits all billing activity for accuracy. Properly signs and authorizes all purchase order requisitions, vouchers and customer billing.

Ensures proper percentage of labor is charged to respective departments to ensure proper factoring is achieved to identify accurate productivity.

Reports out on locations financial and operational performance.

Conducts monthly review of aging for accounts receivable and works closely with the Director and Corporate office to recover balances in a timely fashion.

Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business

Drives continuous improvements to safety, quality, cost and delivery while growing and expanding capabilities within the warehouse.

Employee Relations/Development

Ensures the daily pre-shift meetings cover previous productivity, operational problems, forecasting workload and any other pertinent company information.

Ensures proper staffing and support hiring for all facility operations.

Ensures all new employees are properly on-boarded; completing required paperwork and following a structured training schedule.

Produces and effectively communicates department goals and individual performance goals that ensure the facility achieves operational success.

Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures

Works with Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations.

Travels to other warehouses and participates in department or company meetings, as necessary

Provides feedback, coaching, guidance, and recognition to enhance other’s skill development.

Plays an active role in employee development and talent selection.

Acts as a role model for the department in support of corporate mission, vision, and values.

Provides regular coaching and feedback on performance, prepares and presents formal performance appraisals and make recommendations and approve annual compensation increases.

Exhibits a commitment to self-development by staying current on information, tools, and systems.

Safety and Security

Implements safety and sanitation schedules that ensure the facilities compliance with corporate, OSHA, FDA, AIB or ASI standards.

Coordinates all alarm-monitoring systems and reviews sprinkler system testing.

Ensures the safe, clean and efficient operation of the facility to meet service standards

Actively supports and participates in all safety initiatives in the facility

Performs safety observations to coach employees on safety procedures

Prevents associate incident and injury by overseeing accident investigations, assessing root cause analysis and implementing necessary improvements

Shift: 1st - Monday through Friday


Bachelor’s degree in Supply Chain, Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

10+ years’ overall experience and experience in managing a 500,000+ sq ft warehouse/distribution center with total revenues up to 1m

Experience with Warehouse Management Systems (Manhattan preferred)

Working knowledge of Microsoft Office applications

Working knowledge of warehouse / mechanical equipment

Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary

Ability to work in fast paced environment.

Ability to handle changing priorities and use good judgment in stressful situations

Experience with seasonal work forces is a plus, but not required.

Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.

Excellent talent management and team building skills

Excellent verbal, non-verbal, and written communication skills

Excellent customer service skills specifically with external clients

Excellent analytical and mathematical skills


Must be on-call for alarm system or problems during off work hours

Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Must be able to stand/walk for up to 10-12 hours.

Lift and move totes up to 50 pounds.

Regular bending, lifting, stretching and reaching both below the waist and above the head.

Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid. Email this job to: To share this job with a friend, please provide their name and email address below.

Get tailored job recommendations based on your interests. Location PERRIS, CA, USA Warehouse / Distribution


2 Cooper Street Camden, NJ 08102

Keywords: NFI Industries, Chino , General Manager II (697), Other , Chino, California

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