The General Manager II is responsible for a 24/7 complex
operation and financial performance by providing direction and
leadership to exempt and non-exempt associates at this facility.
This position is responsible for developing and leading a team that
will manage the employee performance, inventory, vendor, carrier,
and customer relationships. This role is ultimately responsible for
ensuring that orders are selected accurately and packed/shipped
without damage for timely delivery. This position reports to the
Director of Warehouse Operations.
Ensures operational procedures for executing activities for
incoming and outgoing shipments, handling and disposition of
products, and keeping the highest standards of inventory accuracy
Develops and manages a comprehensive strategy for the facility
by shaping requirements, assessing deliverables and utilizing
resources to help eliminate process problems.
Plans long-term labor needs based on sales, forecasts and
Conducts analysis of workload compared to labor hours and
Manages between 1-3 customers in the warehouse, typically Tier
one customers and e-fulfillment customers.
Typically manages 500,000 -1,000,000 + square feet of facilities
and approximately 100 or more employees during non-peak times.
Collaborates with teams from other facilities to share
knowledge, problem solve
Responsible for facility P&L and budget preparation.
Audits all billing activity for accuracy. Properly signs and
authorizes all purchase order requisitions, vouchers and customer
Ensures proper percentage of labor is charged to respective
departments to ensure proper factoring is achieved to identify
Reports out on locations financial and operational
Conducts monthly review of aging for accounts receivable and
works closely with the Director and Corporate office to recover
balances in a timely fashion.
Conducts annual review of customer contracts, determining and
recommending annual increases to the Regional Vice-President and
Director of Business
Drives continuous improvements to safety, quality, cost and
delivery while growing and expanding capabilities within the
Ensures the daily pre-shift meetings cover previous
productivity, operational problems, forecasting workload and any
other pertinent company information.
Ensures proper staffing and support hiring for all facility
Ensures all new employees are properly on-boarded; completing
required paperwork and following a structured training
Produces and effectively communicates department goals and
individual performance goals that ensure the facility achieves
Manages and maintains good human resources practices with direct
reports, and adherence to established corporate and department
policies and procedures
Works with Human Resources to resolve employee relation issues,
discipline actions, problem resolution and terminations.
Travels to other warehouses and participates in department or
company meetings, as necessary
Provides feedback, coaching, guidance, and recognition to
enhance other’s skill development.
Plays an active role in employee development and talent
Acts as a role model for the department in support of corporate
mission, vision, and values.
Provides regular coaching and feedback on performance, prepares
and presents formal performance appraisals and make recommendations
and approve annual compensation increases.
Exhibits a commitment to self-development by staying current on
information, tools, and systems.
Safety and Security
Implements safety and sanitation schedules that ensure the
facilities compliance with corporate, OSHA, FDA, AIB or ASI
Coordinates all alarm-monitoring systems and reviews sprinkler
Ensures the safe, clean and efficient operation of the facility
to meet service standards
Actively supports and participates in all safety initiatives in
Performs safety observations to coach employees on safety
Prevents associate incident and injury by overseeing accident
investigations, assessing root cause analysis and implementing
Shift: 1st - Monday through Friday
Bachelor’s degree in Supply Chain, Business or related field, or
an equivalent combination of education and experience sufficient to
perform the essential functions of the job, as determined by the
10+ years’ overall experience and experience in managing a
500,000+ sq ft warehouse/distribution center with total revenues up
Experience with Warehouse Management Systems (Manhattan
Working knowledge of Microsoft Office applications
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the
willingness to become certified in one or more of these areas as
Ability to work in fast paced environment.
Ability to handle changing priorities and use good judgment in
Experience with seasonal work forces is a plus, but not
Experience with or desire to learn performance metrics, process
improvement, and Lean/Six Sigma tools.
Excellent talent management and team building skills
Excellent verbal, non-verbal, and written communication
Excellent customer service skills specifically with external
Excellent analytical and mathematical skills
Must be on-call for alarm system or problems during off work
Ability and availability to work irregular or extended hours
including nights, weekends and holidays as needed by the
Must be able to stand/walk for up to 10-12 hours.
Lift and move totes up to 50 pounds.
Regular bending, lifting, stretching and reaching both below the
waist and above the head.
Walking in the FC and around area with great frequency;
facilities are over a quarter mile in length.
Should be able to work in environments with variable noise
levels, lighting conditions and temperature variation and able to
access all areas of building without limitations.
To all agencies: Please, no phone calls or emails to any
employee of NFI about this opening. All resumes submitted by search
firms/employment agencies to any employee at NFI via-email, the
internet or in any form and/or method will be deemed the sole
property of NFI, unless such search firms/employment agencies were
engaged by NFI for this position and a valid agreement with NFI is
in place. In the event a candidate who was submitted outside of the
NFI agency engagement process is hired, no fee or payment of any
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Location PERRIS, CA, USA Warehouse / Distribution
2 Cooper Street Camden, NJ 08102