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IT Customer Support Specialist

Company: EDM RECYCLING
Location: Chino
Posted on: February 23, 2021

Job Description:

Descriptions:EDM Recycling is seeking an IT customer support specialist to join our IT asset recovery team. The ideal candidate will be managing the customer support team and supporting the ongoing technical issues. Moreover, the candidate must have a comprehensive understanding of electronics and be passionate about learning.

  • Responsible for providing the first-line customer support of IT equipment, components, and systems for customers and employees.
  • Evaluate functionality of IT components using provided equipment/company web-based software.
  • Receive incoming material shipments following company procedures, including primary incoming shipment inspection, documentation, and material control
  • Assess the functionality of electronic components; Track inventory and Data entry of assets into asset recovery software system
    Basic Qualifications:
    • 1+ years of consumer electronics goods and associated services
    • Comprehensively understand electronic recovery and remarketing.
    • Strong ability to multitask and prioritize. Must be able to meet deadlines and reach goals.
    • Demonstrate professional and effective communication skills, both written and verbal. Preferred Qualifications:
      • Proficient in Excel and data analysis
      • Electronic engineering background is a plus
      • Understanding basic Chinese is a plus
      • Quickbooks experience is a plus

Keywords: EDM RECYCLING, Chino , IT Customer Support Specialist, Other , Chino, California

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