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IT Helpdesk Specialist

Company: Manpower
Location: Chino
Posted on: January 5, 2022

Job Description:

Manpower is conducting a search for an IT Helpdesk Specialist for a once to 3 month contract. This will be based onsite at our Chino, CA IT operations for end-users at the plant location. The key support role will execute projects, drive compliance, resolve incidents to completion by leveraging company procedures and implement/research best practices. PRINCIPAL FUNCTIONAL RESPONSIBILITIES:What You'll Do:Provide day to day end-user support for 250+ usersProvide first level technical support for printers (thermal and laser) - clearing Jams and replacing Rollers, and fusers on printers.Replace peripherals when they need to be replaced due to wear and tear.Troubleshoot, Diagnose, and repair hardware and peripheralsAssist with project implementationsRetest equipment that has been reported faulty for final Validation before E-wasting.Manage IT asset inventory levels, forms and policiesDocument, monitor, and resolve support tickets for all IT related issues in a timely mannerWrite technical documents to be used by other techniciansWork with IT Manager to improve help desk support processes, equipment, and software selectionSeasonally ramp up schedule to fulfillment center needsWhat You'll Bring:

Keywords: Manpower, Chino , IT Helpdesk Specialist, Other , Chino, California

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