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Entry Level Customer Service Coordinator

Company: IMG Consulting
Location: Chino
Posted on: November 26, 2022

Job Description:

We are recognized specialists in the customer service field. Our company has been experiencing enormous growth, and we need an entrepreneurial-minded Entry Level Customer Service Coordinator to start at the ground level and learn the ins and outs of our business and operations. This role represents more than just a job. It's an opportunity to use your knowledge, talent, and creativity to get started in a successful career.

The ideal candidate for the Entry Level Customer Service Coordinator role looks for any way to help the company run efficiently. This means that you will spend time both helping run and grow the business from the office as well as interacting directly with customers, answering customer inquiries, building customer relationships, and providing excellent front-line customer service.

*Primary Responsibilities of the Entry Level Customer Service Coordinator: *
* Oversee major clients in telecommunications, fostering growth in partnerships with clientele.

* Develop and maintain a knowledge base of the evolving products and services.

* Support customer retention/loyalty efforts and have a key focus on customer service and maintaining relationships with existing accounts.

* Conduct target market research and consistently be knowledgeable about the trends and innovations in our industry.

* Work directly with the Operational Manager in project coordination and team development.

* Be the face of the company, and your professionalism will be utilized to highlight the strengths of the business, coordination of representation will be portrayed when with major clients or consumers.

* Verifies & Confirms customer orders and delivery expectations.

* Tracks order exceptions and maintain as needed and enter electronic, paper and manual orders online.

*Requirements for the Entry Level Customer Service Coordinator Role: *
* Bachelor's Degree in Marketing or a related field.

* At least 6 months working in sales, marketing or customer service.

* Must be at least 18 years old.

* Must have full-time availability.

* Must be able to commute to the home location.

*Company Culture & Professional Development Offered*:
* The work is fun, fresh and exciting.

* A team that focuses on open conversation and getting things done right the first go around.

* Entry-level customer service and customer-focused role with excellent hours.

* You will experience things, do things, and make decisions on things that no dull company would ever allow you to do as an Entry Level Customer Service Coordinator. You will be able to dictate the work that you do and build a job you love.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Schedule:
* Day shift
* Monday to Friday
* Weekend availability

Work Location: Multiple Locations%58047475%

Keywords: IMG Consulting, Chino , Entry Level Customer Service Coordinator, Other , Chino, California

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