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Business Analyst II

Company: Nfi
Location: Chino
Posted on: November 18, 2021

Job Description:

The Business Analyst IIis responsible for working as part of a team or individually to implement solutions and systems in support of NFI customers and Operations. Key responsibilities include the ability to work independently on assigned tasks including system configuration, solutions testing, developing and maintaining documentation, resolving issues, and providing support to Operations users. This position reports to a Manager level role.Essential Duties & Responsibilities:Responsible for WMS configuration, data integration, reporting, and documentation for new startup customers and existing customer demand.Responsible for solution testing (internal and external) to include; unit testing, integration testing, and coordination and support of user acceptance.Lead small projects as assigned working closely with a Manager or Senior Business Analyst.Participate in design sessions. Provide recommendations and alternative approaches and solutions.Maintain and update the documentation in alignment with the common framework.Ability to identify and resolve system issues including root cause analysis.Ability to train the trainers and end-users on system usage.Facilitate the transition of customers to the Ongoing Demand and Support Services Teams upon completion of start-up requirements.Utilize project management methodologies consistent with the common framework.Continuously find ways to improve processes, execution, and delivery.Competencies:Ability to work seamlessly as part of a team, demonstrate a strong Team commitmentOutstanding problem-solving abilitiesEffective communication skillsSelf-motivated with the ability to be a proactive problem solverAbility to learn new systems, processes, and tools quickly and thoroughlyRequirements:Degree - BA / BS in Supply Chain Management, Computer Science, Computer Engineering or a related field3+ years industry experience 3rd party logistics, warehousing, and/or transportation a plus3+ years of software solution design and implementation3+ years of project management3+ years of customer support3+ years' software solution design and implementation experience on relevant warehouse management systemsAbility to analyze and clearly articulate possible solutions. Review environment with a clear understanding of both operations and systems to identify areas of improvement.Must understand the technologies, solutions, and development options available for the solution. The manager will be used as a decision-maker on solution design and implementation.Ability to establish a deep knowledge and understanding of the job-specific system(s), both tier 1 & tier 2.Will be utilized as a knowledge expert on the application for existing processes and needed improvements.Ability to reinforce correct processes with the job-specific system(s) to the users with explanations of why it is necessary.Ability to manage deliverables of a project or manage a small project holistically.Ability to utilize proven project management methodologies to engage and interact with all necessary participants.Ability to move the project forward and get the necessary reviews and approvals to continue progress.Excellent written and verbal communication skills are a must.Key aspect of the position is the ability to document accurately and holistically.Communications must be clear to all audience members and provide opportunities for feedback concerning the content.Ability to manage customer support issues through completion.Understanding of customer support methods and a sense of ownership for resolving the issues.Basic understanding of computing technologies including PC usage, windows, printing configuration, application configuration settings, and productivity software (MS Word, Excel, PowerPoint, etc).Develop an understanding of the networking technologies utilized and how they can be leveraged in solutions.A good understanding of the EDI technologies, data mapping, and data flow.Job Specific System(s) experience a plusRequires up to 40-50% travel based on business requirements The health and wellbeing of our employees is of utmost importance to NFI. As a result, obtaining a full regimen of the COVID-19 vaccine is required to perform this role. If you are hired, we will require you to: 1) prove that you are fully vaccinated against COVID-19; or, 2) demonstrate that you have a valid religious or medical reason not to be vaccinated and can still perform the essential functions of your role with a reasonable accommodation.To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid.#LI-BS1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)by Jobble

Keywords: Nfi, Chino , Business Analyst II, Professions , Chino, California

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