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Reporting Analyst

Company: Aston Carter
Location: Chino
Posted on: November 26, 2022

Job Description:

Description:-Work closely with Reporting management and colleagues to complete daily/weekly/monthly reporting-Needs to be able to look at a report, run data and tell a story behind what they found while doing so-If you have salesforce experience that is a huge plus, but not a requirement-You will be provided a report of a month of transferred calls for a specific department and will need to determine the story behind how 1 employee was able to complete X amount of cases in comparison to another and what the trend is-Will be responsible for reviewing old cases completed by representatives and identify any discrepancies throughout the way-Review reports for trends/gaps/missed opportunities - Will create pivot tables, charts, graphs and perform V-lookups in excel-Will create a salesforce case by entering customers VIN/address/model information; add chatter notes; add correct action types; dispatch case and check for campaigns-Build dashboards using SalesforceSkills:Excel, Pivot tables, salesforceTop Skills Details:Excel, Pivot tables, salesforceAdditional Skills & Qualifications:Education: transferable experience is OKMUST communicate effectively MUST complete and pass an advanced Excel testing assessmentExperience Level:Intermediate Level About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Chino , Reporting Analyst, Professions , Chino, California

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