Customer Service Representative
Posted on: November 23, 2021
Customer Service We are looking for someone who is Proficient in
Microsoft Word, Excel, and Outlook. Able to work well with all
employee levels from Upper Management to Warehouse staff. Have
excellent written & oral communication skills. Person should have
the ability to thrive in a bustling atmosphere & be able to work
independently as well as part of a team. Needs to possess good math
skills, excellent follow through and good organizational skills.
Person should be able to troubleshoot and think on their feet to
solve problems creatively in a manner that is ideal for the
Companies overall success.The general daily duties consist of but
are not limited to: Communicate with customers via phone, email &
facsimile. Answering & directing incoming calls. Sending & tracking
of FedEx &UPS shipments & samples. Maintain customer price
files, monitor customers orders. Prepare & handle customers
shipping documents & shipping arrangements. Work with internal
departments to meet customer needs. Data entry in various platforms
such as IBM Power 9, Edict Systems & SPS Commerce. EDI
Communications. Production & Inventory Spreadsheet maintenance.
Miscellaneous administrative duties as needed.Qualifications: At
least 2-4 years of relevant work experience. Must have the ability
to thrive in a stressful & busy work environment. Excellent phone
etiquette and excellent verbal, written and interpersonal skills.
Ability to multi-task, organize, and prioritize.Job Type:
Full-timePay: From $20.00 per hourBenefits:401(k)Dental
insuranceHealth insurancePaid time offVision insuranceSchedule:8
hour shiftMonday to FridayAbility to commute/relocate:Chino, CA
91710: Reliably commute or planning to relocate before starting
work (Preferred)Education:High school or equivalent (Preferred)Work
Location: One location
Keywords: GENLABS, Chino , Customer Service Representative, Sales , Chino, California
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