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Service Account Representative

Company: Yoh
Location: Chino
Posted on: November 18, 2022

Job Description:

Service Account Representative needed for a contract opportunity with Yoh's client in Chino, CA. Pay Rate: $26/hr ONSITE What You'll Be Doing:

  • Plan, direct, or coordinate the actual distribution or movement of a service to the customer while developing long term customer relationships and maximizing account penetration and customer retention with building owner accounts.
  • Communicates with store managers, maintenance personnel, and other customer personnel as needed.
  • Applies customer specific Rules of Engagement (ROEs) in order to process work orders, preparing quotes, and updating online systems based off specific parameters supplied by Service Managers and relationship holders.
  • Prepare service repair quotes per customer specific ROEs as needed. Reviews and approves service work orders per ROEs and internal standards in a collaborative effort with service managers and key relationship holders.
  • Provides ETAs, fulfillment updates, and problem resolution to team and customers as needed. - Required:
    • Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment with high attention to detail.
    • Strong communication skills, verbal and written, required.
    • Intermediate to advanced proficiency in Microsoft Office Suite.
    • Strong organizational, time management skills.
    • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred. What's In It For You?
      • This is a unique opportunity to support our client; one of the world's largest commercial refrigeration companies. Medical benefits and 401K are available. Get Hired, Apply Now! Recruiter: Lisa Hughes Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here!Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit -to contact us if you are an individual with a disability and require accommodation in the application process.

Keywords: Yoh, Chino , Service Account Representative, Sales , Chino, California

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